Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how RankRevive (RankRevive Solutions Limited) collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable Canadian privacy laws.

Who We Are

We are a search engine optimization and digital marketing services provider based in Winnipeg, Canada. We specialize in helping businesses recover from search ranking penalties and protect their online visibility from algorithm updates. As the data controller, we determine how and why your personal information is processed.

Information We Collect

We collect information in several ways to provide and improve our services:

• Contact Information: When you contact us through forms, email, or phone, we collect your name, email address, phone number, company name, and any messages you submit.
• Website Usage Data: We collect information about how you interact with our website, including pages visited, time spent, clicks, and referral sources through analytics tools.
• Technical Information: We automatically collect your IP address, browser type, operating system, and device information to understand how you access our site.
• Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site performance.
• Service-Related Information: If you inquire about our services, we collect details about your business, SEO challenges, and specific needs to provide relevant solutions.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide information through contact forms or subscribe to communications, you consent to our processing of that data.
• Legitimate Interest: We process data to improve our website, understand user behavior, and provide better services to our clients.
• Contractual Necessity: When you engage our services, we process information necessary to fulfill our obligations under service agreements.
• Legal Obligation: We may process data to comply with applicable laws and regulations in Canada and other jurisdictions where we operate.

How We Use Your Information

We use the information we collect for specific, legitimate purposes:

• Responding to your inquiries and providing customer support
• Delivering the services you request, including SEO analysis and penalty recovery strategies
• Improving our website, services, and user experience
• Analyzing trends and measuring the effectiveness of our marketing efforts
• Sending you updates about our services (only with your consent)
• Complying with legal obligations and resolving disputes
• Personalizing content and recommendations based on your interests

Data Retention

We retain personal information for specific periods based on the purpose of collection and legal requirements:

Data Type	Retention Period
Contact Form Submissions	Up to 24 months after last interaction
Email Inquiries	Up to 36 months for service records and correspondence
Website Analytics and Cookies	Up to 14 months from collection
Server Logs and Technical Data	Up to 12 months
Service Client Records	For duration of service plus 3 years (as required by law)
Marketing Communications Preferences	Until you unsubscribe

After the retention period expires, we securely delete or anonymize your personal information unless we are required by law to retain it longer.

Your Rights and Choices

You have important rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete information.
• Right to Deletion: You can request that we delete your personal information, subject to legal obligations.
• Right to Withdraw Consent: If you consented to our processing, you can withdraw that consent at any time.
• Right to Opt-Out: You can unsubscribe from marketing communications or opt-out of cookies at any time.
• Right to Portability: You can request your information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and gather analytics. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both session-based and persistent cookies. Session cookies expire when you close your browser, while persistent cookies remain until they expire or you delete them. You can control cookie preferences through your browser settings, though some features may not function properly if you disable all cookies. For more detailed information about how we use cookies, please refer to our separate Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption for data in transit, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and practice safe browsing habits.

Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information. We do not share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or with your explicit consent.

International Data Transfers

While we operate primarily in Canada, your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from those in Canada. By using our services, you consent to the transfer of your information to countries outside Canada. We ensure that any transfers are protected by appropriate safeguards, including standard contractual clauses or other legally recognized mechanisms.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Supervisory Authority

You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe we have violated your privacy rights or breached applicable privacy legislation. You can contact the Privacy Commissioner at their official website or by mail at 30 Victoria Street, Gatineau, QC K1A 1H8, Canada.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date at the top of this document. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.